CTQ stands for “cooperation for transparency and quality in the healthcare sector”. Similar to EFQM, it provides an approach to self-evaluation of healthcare companies. In this way, hospitals, rehabilitation centres and clinics receive useful suggestions to build a quality-oriented health organization.
We accompany you in the self-assessment of your company by organising working groups, working out the criteria together with the staff and assessing the current situation. We expose possible weaknesses by comparing the results with the CTQ requirements. Based on our experiences, we propose tried and tested improvement measures and accompany their implementation in your company. In doing so, we place great value on the involvement of your employees, understandable rules and high standards. Additionally, we train your staff so that in the future they can carry out their own CTQ self-assessments. If necessary, we will integrate the CTQ system into existing quality management systems such as ISO 9001.