Quality Management/ISO 9001
ISO 9001 has established itself worldwide as the most important quality management system. With the introduction of ISO 9001, companies create transparent, optimised processes, promote process-oriented thinking across departments, and align their processes more to the needs of the customers.
We support your company in setting up a quality management system according to ISO 9001, and on its path to successful certification. In doing so, we place great value on a clear formulation of the quality policy, a clear visualization of the processes, and a practicable regulation of specific procedures. Together with the employees responsible for the respective procedures, we describe and optimise the relevant processes, determine the points of cooperation, and increase efficiency by setting clear rules for all parties involved. We train your employees with regard to their role in enhancing customer loyalty, and provide you with templates for manuals and documents, in which you can easily incorporate all of your company-specific regulations. Prior to certification, we run an internal audit, thereby creating optimal conditions for successful certification.